ssb@95218787.com
02 9521 8787

FAQs


Where are your products made?

Your Balustrade is fabricated at Kirrawee, the Powder Coating done at Chipping Norton , your glass is processed at Wetherill Park.

We do not use “Off the shelf” cheap imports

Our Spigots are made in Minto.

Our design Intent for our Balustrading assemblies is that it is totally Seamless without any exposed screws or welds. To achieve that we designed our own Framed Glass suite and in co operation with Jack Kee at Megastone Aluminium designed the majority of the Semi Framed suites used in Sydney.

How much experience do you have?

SSB have been designing, manufacturing and installing balustrade to the Sydney market since the 1990s. Before that we were operating as Carpenters and Builders in the Sutherland Shire since the late 70’s . Managed by father and son team , Brett Thompson and Michael Thompson, who have over 25 and 15 years experience respectively in Balustrading and pool fencing on both residential and commercial projects. Our reputation for quality, innovation and service has led to SSB becoming leaders in the Balustrading industry, with some of Sydneys best builders regularly doing business with

Brett has formal qualifications in

  • Carpentry and Joinery
  • Building
  • Structural Engineering
  • Manufacturing Engineering
  • Welding

Michael has formal qualifications in

  • Carpentry and Joinery
  • Manufacturing Engineering
  • Welding

Are you Licensed ?

Yes

Full Builders LicenceR 98912
Qualified Supervisors LicenceQR 353130
Check us and any anyone else on www.service.nsw.gov.au

Where in my home am I legally required to have a Balustrade?

The Building Code of Australia (BCA) Volume 2 Part 3.9.2.2 specifies that:
A continuous balustrade or other barrier must be provided along the side of any roof to which public access is provided, any stairway or ramp, any floor, corridor, hallway, balcony, verandah, mezzanine, access bridge or the like and along the side of any path of access to a building,
if it is not bounded by a wall; and, any level is more than 1 m above the surface beneath

This also can apply to pools and spas, where a pool fence is required sometimes.

If you are still unsure if this applies to you, contact our office and speak to one of our helpful and knowledgeable team.

I don’t know what design I’m after, can you help me?

Yes, just call into our showroom at 8/74-76 Oak Rd Kirrawee or call 9521 8787 and one of our friendly team will go through our extensive range and help you find a design that suits your home. Alternatively, you can arrange for Brett or Michael to come out and visit you for a free consultation and site measure.

  • Our Showroom has full size samples of all our products.
  • Our blog will soon have Balustrading selection tips

Do balustrades rust? Are they easy to clean?

All our systems and fixings are Aluminium or Stainless Steel, and are non-rusting products.

Most products can be easily cleaned with soap and water. Product care documents are available. Download here

Stainless steel needs maintenance if it is used externally, as it can tea-stain. Even when using the correct alloys (316 and 2205). Do not believe anyone who says Stainless is maintenance free. Download here

See our blog section for details on how to maintain your balustrade.

Are your Balustrades safe ? We are in a high wind area

Yes. All our designs meet and conform to the current BCA and relative Codes and Safety Standards, therefore, provide maximum safety for your stair/balcony/pool.

These codes include

AS 1288-2006“Glass in Buildings”
AS/NZS 1170.1-2002Structural design actions (Permanent and imposed actions)
AS/NZS 1170.2-2002Structural design actions (Wind actions)
AS 1926.1-2007Fencing for pools
AS 1926.2-2007Location of pool fencing
AS 2820-1993Gates for private pools
AS/NZS 4667-2000Quality requirements of glass
AS/NZS 2208-2006Safety glazing in buildings
Building Code of AustraliaEdition relevant to determination date of DA

We provide a Certificate of Compliance with every job and guarantee Council Approval

Can we see you weekends or after hours ?

Yes. Aside from normal working hours, we can come to your place before or after work on weekdays or on Saturdays. Just ring us and we will work sometime out.

Due to Council noise restrictions, installation needs to be in normal working hours.

I have a old Balustrade does it still comply? Do I need to replace it? What about Pool Fencing?

Your Balustrade is fabricated at Kirrawee, the Powder Coating done at Chipping Norton , your glass is processed at Wetherill Park.

If your Balustrading was compliant at time of construction it is compliant now. However… all new work needs to be done to current standards. All councils allow maintenance but most will not allow the replacement of any structural member without bringing the whole up to current Codes.

Pool Fencing is a different case. The legislation is retrospective. All existing pools in Australia no matter the year of construction need to be the current Standards. As of April 2016 it is a legal requirement that your Pool Fencing is compliant prior to selling your house.

Contacts


Business Hours

  • 7.00am till 4.00 pm Monday to Friday please ring just to make sure I am there , not out doing a quote.
  • 10.00am till 3.30 pm Saturday by appointment.
  • Please ring to confirm that best person to help you is there.
  • Site visits in and after Business Hours available with arrangement.

Products

  • Balconies and Staircases
  • Gates, Screens and Misc
  • Pool Fencing